Frequently Asked Questions

Have questions? We’re help you.

We can accommodate large groups and bigger families with up to 22 passengers on our 40' tiki pontoon boat.

Yes, bringing your food, snacks & alcohol is permitted on our boat.

Crabby Lady Restaurant can also provide food & drinks. You will need to call them ahead of your trip to order food. (239) 235-7933

Yes, a cooler with ice is provided for guests.

Recommended attire is casual beachwear. You may also want to bring a light jacket if it is breezy out, a hat or sunglasses for sun protection.

Yes, we have a private bathroom available on the boat.

Tips are greatly appreciated!

Customary tips:
Tipping is customary when you are on a boat tour or charter, just like in any other service Industry. The tip amount generally depends on your income level and experience. The excellent tip shows the captain that you had a good time and appreciates his efforts to ensure your trip was safe, fun, educational, and memorable.

How much should you tip?
15 to 20% of your fare is an average tip. If you had a great time, you can tip more. If you had a bad experience, you can tip less. If you are unsure, you can ask the captain for advice.

Ways to tip:
If you forgot to bring cash, don’t worry. The captain can advise you of their Venmo, Cash App, ApplePay, etc.

No rain cancellations
We DO NOT cancel boat tours for rain. However, you should expect that there is a possibility that you may get wet.

Avoiding the rain
Our captains do everything possible to avoid weather while out on the water.

Weather delays
Weather changes rapidly, and storms typically blow through in minutes, not hours. This means trips may be delayed for a few minutes to let the weather pass, or we may change the destination to avoid weather.

Lightning cancellations
Lightning is very dangerous. We do NOT run during lightning storms. We will cancel, reschedule, or delay tours when there is lightning in the area.

30-minute delay after lightning
Our lightning policy is to shelter in place for 30 minutes after lightning occurs in the area.

If you need to change or cancel your booking within 48 hours of the tour
Cancellations made more than 48 hours before the tour can be rescheduled or refunded in full.

If you need to change or cancel your booking within 48 to 24 hours of the tour
Cancellations made between 48 and 24 hours before the scheduled tour time can receive a 50% refund or can be rescheduled.

If you need to change or cancel your booking within 24 hours of the tour
Due to our inability to rebook with short notice, cancellations made less than 24 hours before the scheduled tour time will not receive a refund.

If possible, every effort will be made to reschedule your booking, but it is not guaranteed, especially during holiday and vacation weeks.

If you don't show up for the tour, or are late and miss the boat
Late arrivals, no-shows, and last-minute cancellations within 24 hours of your scheduled departure time are subject to the total purchase price of the reservation. No refunds will be given due to our inability to rebook your tour.

If you are running late, please call 239-877-0156 to communicate your expected arrival. Nevertheless, everything possible to accommodate waiting for you will be done, but it is not always possible, especially with shared charters.

We depart from Crabby Lady Restaurant, located at 123 Bayshore way, Goodland, FL 34140, 10 minutes away from Marco Island. Crabby Lady Restaurant is a beautiful water access point that also sells food & drinks and allows easy access to the Ten Thousand Islands and Gulf of Mexico.
Parking is limited so we please ask you to not utilize the parking at this location.

Parking is available just down the street at 220 Goodland Dr, Goodland Florida 34140. across from Stan's Idle Hour Restaurant.
Uber or taxi is also a great option as parking is sometimes limited on Goodland especially during weekends and holidays.

Click here for directions to Crabby Lady Restaurant

Click here for directions to Parking Location

Please arrive 15 minutes before your scheduled departure time.